Representative Director and Group Executive Vice President
Rakuten Group Inc.
Fireside Chat Title
「Quality Next」– Evolution of Quality opens the Future
(Presentation Outline)
As part of the main theme of ICQ2025, "Quality Next – Evolution of Quality opens the Future," a Fireside Chat will be held with three distinguished speakers and a coordinator. Together with business leaders who have achieved excellence in the field of quality worldwide, we will explore the future direction of quality. This session will cover a variety of topics, including quality challenges in various industries, the fostering of quality culture for the future, practical examples, and the roles of business leaders and managers. It will provide a platform to share concrete perspectives on how to respond to challenges such as digital transformation, sustainability, and changing customer expectations.
Profile
Joined Toyota Motor Corporation in June 1990. Joined Rakuten Group Inc. as Executive Officer in 2007 and was assigned as Managing Executive Officer in 2009. Became Director & Managing Executive Officer in 2013 and, after retiring as Director in 2016, assumed the role of Managing Executive Officer & COO. Promoted to Executive Vice President & COO in 2017 and further to Director, Group Executive Vice President & COO in 2021. Since 2022, serving as Representative Director, Group Executive Vice President & COO, as well as President of the Communications & Energy Company. Additionally, has been a Director at JP Rakuten Logistics, Inc. since July 2021.