AIH's Quality Management Journey -Pursuing to be the most sincere hospital -
(Presentation Outline)
Iizuka Hospital is committed to quality management based on TQM (Total Quality Management). In 1992, QC circle activities were introduced to promote improvement activities at the worksite level. In 2010, the Kaizen (improvement) Promotion Office was established to reduce waste and increase value. Improvement activities are being implemented throughout the hospital. Since 2007, the hospital has been working to reduce medical accidents by establishing a standardization and medical safety system through ISO 9001 certification. Starting in 2018, Iizuka Hospital took the opportunity of the Deming Prize challenge to comprehensively review TQM, promote medium—and long-term plans, and put in place the mechanisms for these plans. Through these activities, it was awarded the Deming Prize in 2022.
Profile
He graduated from Keio University Faculty of Law in 1969. After graduating from New College, Oxford University in England, he worked for Osawa Shokai. He joined Aso Cement in 1977. He became president in 1979 after his older brother and then-president, Taro, moved into politics. In May 2013, he was selected to serve as Chairman of the Kyushu Economic Federation, where he has served as a board member since 1996 and as Chairman of the International Committee. On June 5, he was officially appointed federation president at the 53rd annual general meeting. In June 2021, he retired as Honorary President of the Federation. He also serves as Chairman of the Iizuka Chamber of Commerce and Industry.