(Presentation Outline)
DMG MORI introduced TQM in 2017 and has been working to strengthen quality control. And in 2024, we were able to receive the Deming Prize at our largest production site, Iga Campus. In this presentation, I will introduce the background of our introduction of TQM, our learning and practice of TQM, and the steps we have taken to win the Deming Prize. In particular, as we implement our three-year plan from 2022 to 2025, we have implemented various initiatives to provide value to our diverse stakeholders, including customers, partners, employees, and society. These are the TQM practices that we have learned and implemented, and we would like to introduce some of the distinctive TQM activities that were highly evaluated in the examination of the Deming Prize.
Profile
After completing my graduate studies in Aerospace Engineering at Kyoto University, I joined the Japan Patent Office. I was in charge of patent examination of textile machinery such as sewing machines, weaving machines and so on.
I joined the Machine Tool Division of Mitsubishi Heavy Industries in 2014 and has 5 years of experience in electrical design and 2 years in mechanical design of laser machines and AM (additive manufacturing) machines.
In 2021, I joined DMG MORI and was involved in intellectual property work. 2022, I became General Manager of the Intellectual Property, Product Safety and Industrial Standards Department, responsible for product safety in addition to intellectual property. In 2022, I became General Manager of the TQM/ISO Promotion Department, responsible for TQM activities and ISO certification, and in 2024, we received the Deming Prize at the Iga Campus for implementing TQM in the implementation of the three-year plan starting in 2023. In the same year, I was appointed as R&D Executive Officer and was involved in the formulation of 2030 goals in addition to intellectual property, product safety, TQM, and ISO.