Quality Without Borders: Accelerating Excellence in a Global Era
(Presentation Outline)
In a time of rapid transformation and global complexity, quality is emerging as one of the most powerful—and often underestimated—strategic tools available to organizations. It is no longer just about compliance or process improvement; quality today is about enabling excellence, building trust, and shaping the future of industries and societies alike.
Join us for an insightful and forward-looking session that redefines what quality means in a globally connected world. Drawing on groundbreaking findings from the Insight of Excellence (IoE) research report, we will explore how leading organizations across continents are using quality not just as a set of tools, but as a mindset and movement—fueling innovation, enhancing resilience, and creating lasting value.
This session will uncover the global forces reshaping quality—from the rise of AI and digital ecosystems to evolving workforce dynamics, shifting stakeholder expectations, and increasing pressure to operate sustainably. Whether you're in manufacturing, healthcare, tech, or services, you'll gain a rich perspective on how quality frameworks are adapting to meet these challenges—and how you can lead the change.
Through compelling data, real-world examples, and a dynamic, participatory discussion, you’ll be invited to think boldly about how your organization can harness quality to create competitive advantage, build cross-cultural bridges, and inspire excellence without borders.
This session is designed for leaders, changemakers, and quality professionals who want to stay ahead of the curve—and be part of a global dialogue that’s shaping the next era of excellence.
Profile
Sid Bhatnagar joined the American Society for Quality, Inc. (ASQ) in 2020 and serves as its Chief Executive Officer, after holding multiple executive roles with ASQ during the last four years. He is a dynamic and accomplished executive, with a series of transformative leadership roles across various industries. Bhatnagar’s career is characterized by his creative and entrepreneurial approach to complex, fast-changing global environments. He has an extensive track record of leading enterprise-wide initiatives that bring people, process and technology together to navigate complex challenges and drive significant growth across diverse sectors. Bhatnagar’s strategic prowess has allowed him to build and coach cross-functional teams, and establish collaborative relationships with top-level stakeholders, including Board of Directors, strategic partners, and peers. A testament to his management aptitude, Bhatnagar has consistently demonstrated an exceptional ability to cultivate high-performing teams and implement industry-leading practices. He skillfully nurtures a culture of excellence and teamwork, characterized by a deep commitment to fostering an environment where innovation thrives, and every team member feels valued and empowered.
Bhatnagar continues to demonstrate unwavering dedication to advancing ASQ's mission, collaborating closely with its Board of Directors and dedicated member leaders to not only uphold ASQ’s mission and vision, but also showcase the importance of Quality and Continuous Improvement, inspire transformation across all industries and contribute to global progress. Bhatnagar holds degrees in Management Information Systems and Corporate Communications from the University of Wisconsin.